Support and Lost-and-Found Reports

Lost or found item inquiries

• Tell us whether the item is lost or found.
• Include its category, distinguishing details, approximate date and general location.
• Include the FindBack post link or report ID if available.
• Tell us how you prefer to be contacted. Email alone is sufficient.

Privacy and scam prevention

• Do not send government ID numbers, full identity documents, passwords, verification codes, banking credentials or your precise home address.
• Avoid disclosing all unique identifying features before ownership is verified. Beware of advance-payment, deposit or fake return demands.
• Observe local found-property laws and arrange handovers in safe locations.
• For emergencies, crimes or urgent property reports, contact the appropriate local authorities directly. Email is not an emergency channel.

Access, correction and deletion requests

Tell us what right you would like to exercise and include a relevant report ID if available. We may request identity verification through a safer separate process. Never email your password.

Fraud, abuse and privacy violation reports

Provide the post link or ID, the type of concern and only the minimum necessary evidence. Do not attach another person's sensitive personal information.